You recently stayed at a hotel and were particularly impressed by the service you received from one of the hotel staff. Write a letter to the hotel manager to express your gratitude. In your letter, mention the staff member by name, describe the service that impressed you, and explain why it was important to you.

Dear Hotel Manager, I recently had the pleasure of staying at your hotel from the 10th to the 15th of this month and I am writing to express my heartfelt gratitude towards one of your staff members, Sarah Johnson, for her exceptional service during my stay. Sarah went above and beyond in ensuring that my accommodations were comfortable and my needs were met promptly. One instance that stood out was when I needed an urgent laundry service for a stained dress, which I was supposed to wear to a business meeting the next day. Despite it being late in the evening, Sarah managed to arrange for the dress to be cleaned and delivered to my room in perfect condition well before my meeting. Her quick thinking and efficient action saved me from a potentially embarrassing situation. This level of service was not only impressive but also crucial for me as it allowed me to focus on my business commitments without any stress. Sarah's professionalism and kindness truly enhanced my stay, making it a memorable experience. Please extend my thanks to Sarah for her exceptional service. It is employees like her that make your hotel stand out from the rest. Yours sincerely, [Your Name]